Help Centre


At NetBet we take safety and security very seriously, and we've put the most thorough procedures in place to ensure your personal data is always protected. So you can always rest assured knowing that you can use your bank card or any other payment method on our website with complete peace of mind.

The data collected by NetBet is stored on ultra-secure servers, protected by the latest security patches and updated by our security experts. NetBet is a licensed operator and this means we are constantly reviewed by different authorities through audits that guarantee the transparency and security of our business, including the data of our players, as well as our commitment to responsible practices.

As explained in our Terms and Conditions, NetBet will use strict security measures in order to protect players' personal information against unauthorised access. However, please note that securing your login and password and all actions that take place because of access to the service via your login and password is your responsibility. Do not share this information with anyone under any circumstance. For security reasons, five consecutive incorrect entries of a combination of the login and password will temporarily block your account. You will then be asked to provide an official form of identity document that includes a photo (copy of an identity card or driving licence) before the account can be reactivated.

If you have any doubt or concern about the safety and security of your data and player's activity, please get in touch with our Customer Support team.